FOLKEAST PRODUCTIONS LTD

PRIVACY POLICY – 2018

FolkEast Productions Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information, then you can be assured that it will only be used in accordance with this privacy statement.

This Privacy Policy explains to you our intent with any information we receive and also a brief summary on how we store or remove your data.

If you’re unsure of anything please you read below, or you’d like to know more, please contact us at info@folkeast.co.uk

INFORMATION WE COLLECT

We may collect information from you, as described below:

We collect information from you when you voluntarily provide the information. This will only be when purchasing tickets through the Site , By Telephone, By Post or from a Mailing List sign-up at an event put on by FolkEast Productions Ltd. This may include but not be limited to your full name, your home address, your contact phone number and / or your email address.
We may collect information about you from other sources. This may include for example information you have shared publicly, including on social media. This list is not exhaustive.
Through Cookies. A cookie is a small piece of data that is sent to your Internet browser from a Web server and stored on your computers hard drive. Cookies are often used to provide you with a customized experience. At no time is any personal information stored within one of our cookies. Accepting cookies through your browser is a personal choice, and can be disabled in your browser settings.
USING INFORMATION

We use your data in a number of ways;

If you opt-in through a form on our website, purchasing tickets through Eventbrite our Online Ticket Provider, or by signing up to a Mailing List in person to receive our marketing communication with news, updates and events, we will ask you for your email address.
We may contact you about any events, offers or services that FolkEast Productions Ltd can offer that you have expressed an interest in.
Demographic information helps us to develop and improve our services by understanding our audience and contributors
Dealing with any complaints you may have
To interact and respond to any communications you send us including social media posts that you tag us in.
To let you know of important changes to our businessor to our policies.
You are able to Un-subscribe at anytime through the Un-Subscribe button on the digital Newsletter or by contacting info@folkeast.co.uk

WHERE INFORMATION IS PROCESSED

The Organisation is based in Woodbridge, Suffolk in Great Britain. No matter where you are located, you consent to the processing and transferring of your information in and to the U.K. The laws of the U.K. and other countries governing data collection and use may not be as comprehensive or protective as the laws of the country where you live.

All data is processed in-house and we do not share your details with any third parties. Your information may be passed on to people within The Organisation only. Your Email address will be used to send you marketing communication. You must opt-in to this feature. We do not automatically add you after purchasing tickets through. Any marketing communication you receive will contain instructions to “opt-out” or “ uns-subscribe” should you wish to stop receiving them in the future. In addition, if you “opt-out” or “un-subscribe” , any details supplied to us through our registration form will be removed from our database.

OUR DISCLOSURE OF INFORMATION

FolkEast Productions Ltd does not sell on any of your information. Any information you supply to us we hold in the highest regard and will strive to keep it safe and out of view of the public eye. We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of the Company or Related Companies, (iii) protect the personal safety of users of the Services or the public, or (iv) protect against legal liability.

EXCLUSIONS

This Privacy Policy shall not apply to any unsolicited information to include, but is not limited to, information posted to any public areas, such as suggestion forums, any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, “Unsolicited Information”). All Unsolicited Information shall be deemed to be non-confidential and we shall be free to reproduce, use, disclose, and distribute such Unsolicited Information to others without limitation or attribution.

UNDER 18’S

We do not knowingly collect any personal data from anyone under the age of 18. If you are the parent or guardian of a child under the age of 16 and you believe he or she has disclosed personal information to us, please contact us at info@folkeast.co.uk

LINKS TO OTHER WEBSITES & SERVICES

This privacy policy only applies to this Site and Services. The Site may contain links to other websites (the “External Website(s)” that are not operated or controlled by us. This privacy policy does not cover any data collected from an External Website. Links to External Websites does not imply that we endorse or have reviewed them. Should you wish to know more about the privacy policy of an External Website it is advised to contact them directly.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. While we take safety very seriously, it doesn’t mean there won’t ever be an error or flaw in internet or email transmission. We ask you to bare this is mind when sending us information or details about yourself via email or our Services.

CONTACTING US

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Changes may occur to this privacy policy. Should you have any questions about your data, or wish to have your data removed from our database, please contact info@folkeast.co.uk .